Returns & Exchanges

We want you to feel as bold and confident as your new KISS'N'THRILL pieces; if you aren't completely obsessed, we offer easy returns within 30 days of delivery. Please ensure all items remain in their original condition with tags and hygiene liners intact.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack with Care

Securely place your items in their original packaging, ensuring all labels are attached and the garment is unworn and unwashed.

3

Ship It Back

Download and print your prepaid shipping label, affix it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing